1.1 Consultancy Services Process Maturity and Capability Assessment Process and Related Information Consultancy Strategy Generation Process Consultancy Moelling of Risk and Compliance Identification and Design of Services, Service Catalogue Design of Body of Knowledge System for IT Management System Process Transformation Business Process and IT Harmonization Improvement Management for Concepts Project Audits Design of SDLC and Agile Processes Preliminary Studies and Feasibility Studies for specific IT Projects Economic Feasibility Studies and Decision Papers Project Management Consultancy and Coaching Transition and Change Management Outsourcing Capability Assessment, Outsourcing Transition Management 1.2 Solution Implementation Services Business Process Management New Product Development (Stage&Gate) Dynamic Case Management GRC IT Service Management Project and Portfolio Management Configuration Management IT Asset Management SDLC